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Consumer Alert: Utility Scams through Phone Solicitation

Thursday - September 3, 2015 12:00pm

Please be on alert for new phone scams targeting Okanogan PUD customers and businesses in Okanogan County. Threats come from aggressive callers stating they are from the Okanogan PUD and that immediate payment is needed with a credit or debit card to avoid a service disconnect. Please be advised that these calls are not from the Okanogan PUD.

To protect yourself from high pressure, aggressive scam artists, do not give out any personal financial information. If you receive a suspicious phone call regarding your power bill, hang up and call the Okanogan PUD's main phone number of 509-422-3310 to verify your account information.

Report suspicious calls to the lead agencies investigating nationwide scams: The Washington State Attorney General’s Office at 1-800-551-4636 or the Federal Trade Commission at 1-877-382-4357.

Keeping our ratepayers safe is of the utmost importance. As scams are discovered, the Okanogan PUD will post current information on our website at www.okanoganpud.org.