Okanogan PUD customers are reporting that scammers are getting even more aggressive in our area, sometimes using personal information or spoofing our phone number to impersonate the PUD. We need all customers to be aware that we will NEVER call and demand immediate payment to one of our representatives over the phone. If we call you to ask for a payment, we will then direct you to a secure phone number where that can be done, or arrange for payment via mail or in-person. If at any time you are unsure if a call is from us, HANG UP and call our number back. Even if we are the ones calling, we don’t mind getting called back to make sure.
