Providing dependable,
non-profit public utility services
for Okanogan County
Pay Bill
Log into SmartHub to pay bill and view account information.
Pay bill without using a SmartHub account.
- Make a One-Time Payment
- Pay by Phone 1-844-918-3268 (PLEASE NOTE! This is a new number as of January 16, 2024)
- Frequently Asked Questions
Scheduled Outages
There are no scheduled outages
SCAM ALERT: What has been reported and…
Scammers have been using the phone and email to try to get personal information and steal from our customers, often claiming to be the PUD or another agency to get people to trust them. If at any time you are unsure if a call is from us, HANG UP and call our number back. Even if we are the ones…View Article
Energy Assistance Programs Available
For those struggling to pay energy bills, Okanogan County PUD works with many community partners to offer customer support programs. We have a full list of programs available, as well as agency contacts on our Energy Assistance page. Customers are welcome to contact any Okanogan County PUD…View Article
Board Meetings
- 07/08/24 - 03:00 PM
Okanogan Office - 07/22/24 - 03:00 PM
Okanogan Office - 08/12/24 - 03:00 PM
Okanogan Office
Facebook Feed
- July 1st at 9:21am
Please remember to call in outages. During significant outages, our phone lines can be very busy, and you may be unable to leave a message. Please keep trying; someone will answer.
- July 1st at 8:00am
All Okanogan County PUD offices will be closed on Thursday, July 4th, for Independence Day. Have a safe 4th of July weekend.
- June 30th at 12:43pm
3:11 pm update: Repairs have been made and power restored to all customers. If you have not gotten power back, please call the outage numbers at 509-422-3310 or 1-800-922-7011. Thank you. The Ellisforde substation is currently down. Crews are en-route and will restore power as soon as possible. No timeline available at this time.
- June 17th at 9:16pm
There is a pole fire on Koala Avenue in Omak causing outages. Crews are isolating the area to get power back to as many locations as possible, but there could be up to a four hour time period for some, until the pole can be repaired. Please know the crews will work as fast as possible to get your power back on.
- June 3rd at 10:03amFor the next six weeks, the Okanogan County PUD will have a contracting crew inspecting power poles in the Twisp, Twisp River, and Carlton areas. Power poles are required to be tested for safety and utility maintenance of poles.
- May 22nd at 7:53am
All PUD offices will be closed on Monday, May 27th, in observance of Memorial Day. Crews are always available in case of outages; our dispatch numbers on weekends and holidays are 1-509-422-3310 or 1-800-922-7011. If the lines are busy, please try again. During big outages, our phone lines are flooded with calls. Payment options are available online, by phone, through Smarthub, and in drop boxes at each PUD location. Have a safe Memorial Day Weekend.
